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Peer support Project in Gartnavel Royal Hospital
 

Maureen Gordon
Project Nurse
Submitted Date: 06/04/2011
Review Date: 04/11/2008
Overview
Peer support workers in the in patient adult services
Introduce peer support workers into the adult admission areas to promote recovery among service users

Local Area
Greater Glasgow and Clyde
Care Setting
In-Patient Setting
Care Group
Adults
Evidence Base for Practice
Peer support workers have been established in community settings. Evidence from the SRN, and user groups suggest that the input from peer support workers is invaluable in facilitating recovery. Research in America supports the value of peer support.
Quality assurance/impact of practice
The project is a pilot for one year and will be evaluated at the end of the pilot
Practice Summary
Peer support workers in the in patient adult services
Introduce peer support workers into the adult admission areas to promote recovery among service users
Practice Detail
• Three peer support workers—one support worker is attached to each of the three adult admission wards.

• Peer support is about recovery and transformation and is seen as a personal journey. It is about being open to new ways of thinking about experiences and is based on mutual responsibility and respect.

• The aims of using peer support is that our patients will experience higher levels of wellness, opportunity and possibility with a decrease in the impact of traumatic life events and stigma. Personal responsibility and empowerment is encouraged with a shift in focus from mental health symptoms to wellbeing.

• The peer support workers are employed by NHS GG and Clyde and as such have contracted employment. They are seen as being part of the care team but at the same time retain their own unique role. Each support worker completed WRAP training and additional peer support training to prepare them for the role.

• Each support worker has experienced issues related to mental health and works to core values including hope, treating people individually with respect and acceptance of the person as they are.

• Each support worker has access to regular supervision from the Glasgow Mental Health Network. Additional support is provided by senior members of the nursing team who have completed peer support supervisor training. Peer support workers have access to all other training and development opportunities provided by NHSGG & Clyde.
Challenges
The main challenge was successful integration into ward teams. This was overcome by providing information to all team members, by training key staff and by honest and open two way communication.
Additional Comments
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